AI has not just landed, it juggernauted its way into everyday life. You can’t search on Google without seeing an AI overview and those recommendations on your favourite TV streaming service? All courtesy of the all-singing, all-dancing AI. Write an email in seconds, re-order your online shopping, unlock your phone with facial recognition, the only thing AI might not be able to do is list all the things that it can do.
In sectors where innovative technology is a standard expectation, AI is being implemented to drive even bigger improvements. This is particularly evident in the crypto casino world, where innovative tech is at the core of every new feature and offering.
These are some of the exciting casino improvements made possible through the advancements of AI:
Immersive iGaming
One of the most exciting developments in the online casino space right now is the integration of VR technology to provide players with a deeply immersive iGaming experience. Casino game players can wear VR headsets to step inside a studio that mirrors the real-life experience of visiting a land-based casino.
While this is still at the early stages, it is expected that VR casino games will become a popular choice for players seeking a bigger thrill from their casino games, interacting with other players, walking around the casino and even placing and collecting their chips. For slots, rather than simply pressing a button to spin the reels, they will be able to pull the lever and take in the sounds of their winnings as if they were in an actual casino.
More human-like chatbots
The days of chatbot integrations that send users into a spiral of fury are becoming a distant memory. Early chatbot tech was widely criticised for failing to answer the queries that users were seeking or even understanding basic questions. The latest developments have come a long way, with machine learning enabling more natural conversations, and some bots can even interpret emotions such as frustration and urgency.
This allows them to craft more personalized answers that display emotional intelligence and ultimately, they are better equipped for answering customer service queries effectively. Online casinos operate 24 hours a day, so having a chatbot that can handle customer service queries is important to keep players happy.
Personalized iGaming experiences
AI is also being used to hone more personalized gaming experiences, from offering promotions based on the player’s specific betting preferences, to recommending games based on their playing history.
Online casinos use generic welcome packages to attract new players and this is also common with crypto casino sites. While many people are drawn to crypto casinos for enhanced security and anonymity, you’ll see on the crypto casino review site https://www.casinospesialisten.net/casinospill-med-kryptovaluta, there are some very generous bonuses for free spins and huge deposit matches.
Regular promotions are also offered to existing members on both crypto and online casinos to help retain more players and these will increasingly include bonuses based on the games they play the most. AI will pull all the data required to build a specific set of personalized promotions and game recommendations, which will be provided to the players using automated messages and dynamic web page elements.
These are just a few examples of the exciting ways AI is revolutionizing online casino playing, and there’s no doubt that this is just the start!